Our initial phone call went to an AI tool - make sure to talk to a person. Once you have a real person on the phone, they are very helpful, prompt, professional and courteous. They showed up on-time and finished ahead of schedule. The technician even borrowed my vacuum to clean up after their work!
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
Kabran has been great. We came down find our AC not working. After 9 years it had simply given up to salt air. Less than 24 hours later, Gabriel (and partner Tyler) showed up at promised time and to work.
They worked quietly and efficiently and made sure to keep our home clean during a dirty process. Gabriel took the time to explain the units, and the warranty, and helped us get trained and installed with the remote app for the units. He even showed us the slightly more complex way to use the humistst control.
We have used Kabran for 30 years. There is a reason for that. When we needed, they responded quickly, and got us cool again.
They worked quietly and efficiently and made sure to keep our home clean during a dirty process. Gabriel took the time to explain the units, and the warranty, and helped us get trained and installed with the remote app for the units. He even showed us the slightly more complex way to use the humistst control.
We have used Kabran for 30 years. There is a reason for that. When we needed, they responded quickly, and got us cool again.
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
Thomas is great excellent customer service!
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Eric from Kabran Air took his time to figure out what the issue was and corrected the problem.
Response from the owner:Your satisfaction is our reward. Thank you for the 5-star review!
Dennis is the best. He is thorough even at the end of a long hot day!!
Response from the owner:Thank you Tommye — we’re thankful for our dedicated and professional Team, and always appreciate hearing people sing their praises. 🙂 We appreciate your thoughtful feedback, and your business!
Trey took time to share how we could keep up with maintenance. He was wonderful!
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
Good Customer Service, Great Attitude
Response from the owner:Thanks Len!
Fast service and good value. Friendly helpful staff.
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
Nathan is a professional, courteous and knowledgeable technician. He was thorough in his efforts to rectify the cause an unexpected “noise” from a “bubble” in my A/C lines. I thought the noise was coming from construction going on in a unit below me. He purée a drain cleaner and made several attempts to clean the line. This was above and beyond the main reason for his visit to replace other parts. I really appreciated his explanation of what he was doing and showing me that the new UV light he installed is working. He assured me the noise wasn’t coming from my lines which gave me peace of mind. Now I’ll have to address the source of the noise regarding which other unit in my stack it may be coming from. Great job Nate!
Response from the owner:We appreciate your 5-star rating! It's wonderful to know we met your expectations.
I called on a Monday and they came out on Monday. Thought we had a clog but Steven explained our coil was rusting. Showed me the pictures and explained what could be done. Very professional.
Steven came out today, a week later to fix the coil. What a great job he did.
I would recommend Kabran A/C to anyone!!!
Steven came out today, a week later to fix the coil. What a great job he did.
I would recommend Kabran A/C to anyone!!!
