Privacy Policy
Effective Date: July 2025
Kabran Air Conditioning & Heating (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kabran.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information you voluntarily provide to us, including:
- Name
- Email Address
- Phone Number
- Service Address
- Details about your HVAC system or service request
We may also collect non-personal data automatically via cookies or analytics tools, such as:
- IP address
- Browser type
- Pages visited
- Time and date of your visit
2. How We Use Your Information
We may use the information we collect to:
- Respond to service inquiries or quote requests
- Schedule appointments or follow up on jobs
- Send service reminders, updates, or promotions
- Improve our website and customer service
- Comply with legal obligations
3. SMS/Text Messaging Consent
By providing your mobile number and opting in, you agree to receive SMS/text messages from Kabran Air Conditioning & Heating for purposes including but not limited to:
- Appointment confirmations and service reminders
- Job status updates
- Seasonal promotions or special offers
- Customer review and feedback requests
Message & data rates may apply. You can:
- Reply STOP to unsubscribe at any time
- Reply HELP for assistance
- Contact us directly for any concerns
We do not share or sell your phone number to third-party marketers. Consent to receive SMS messages is not required to purchase goods or services from us. Messaging frequency may vary.
4. Sharing Your Information
We do not sell your personal information. We may share your data with third parties only in these situations:
- With service providers (e.g., dispatch software, email marketing tools) who help us operate our business
- If required by law or to protect our rights and property
- If necessary to complete a service you requested (e.g., financing providers)
5. Use of Cookies and Tracking Tools
Our website may use cookies and similar tracking technologies to enhance user experience and collect aggregate data. These may include tools like:
- Google Analytics
- Facebook Pixel
- Call tracking software
You can disable cookies in your browser settings, but some website features may not function properly.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to:
- Request access to the data we hold about you
- Request correction or deletion of your data
- Opt out of marketing emails (via unsubscribe links)
To make a request, contact us using the information below.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
