Photos - Kabran

Write a Review

Top rated

Kabran Air Conditioning & Heating4.9

Based on 1275 reviews

See all reviews

review us on

john hinton

18 hours ago

Knowledgeable staff & quality work. My family has been doing business with this company for over 30 years.

Response from the owner:Thank you so much, John, for this wonderful review, your loyalty, and for your business!

timothy colgan

2 days ago

Very professional. Service was great.

Wanda Gordon

2 days ago

Eric was professional and thorough. He has a pleasant demeanor and represents your company well. Thanks and see you next year!

Jeanie McCleary

3 days ago

Arrived on time and got the job done.

Response from the owner:Thank you, Jeanie! We're glad everything went smoothly and appreciate your feedback.

Justin Bass

3 days ago

Dalton was great. Got right to work, found the problem immediately and solved it. Even showed me what to do if it occurred again. Brilliant service and we thank him so much.

Response from the owner:Thank you, Justin! We're glad to hear that Dalton provided such great service and helped you understand the solution. Your appreciation means a lot to us!

Michael Zimmerman

4 days ago

The technician was polite, thorough, and tidy. He even went a step above and applied some mastic to an area that had blown through after the initial installation. We were very pleased with our service.

Response from the owner:We appreciate your positive feedback! We'll keep working towards a 5-star experience.

Fred Kessel

6 days ago

The tech did an excellent job pretty quickly

Response from the owner:Thank you, Fred! We're glad to hear that the tech provided quick and excellent service. Your feedback is greatly appreciated!

louie the lilac

6 days ago

The first time Erik has been to my house. As always Kabran has outstanding techs, I appreciate his service

Response from the owner:Thank you, Louie! We're glad to hear that Erik provided you with great service. We appreciate your kind words about Kabran and our team!

Bill Brinklow

7 days ago

I am renting an apartment on US in Melbourne. I just moved in from another unit and the mini-split had been leaking multiple times. They came out on Tuesday because it was leaking like a sieve and said they were going to replace the unit on Thursday. I was not there and the landlord showed up to let them in. They said they found a defect in the AC and they took the unit out. My landlord said someone will call me and let me know what is going on by the end of the day. Nobody did so I called Kabran and the lady said they are showing the job was complete so she would look into it and no news is good news. Nobody called back and when I got home I saw the unit was gone. When I called back to explain the lady at 440pm she said well I have good news nobody is here to help you. I work in maintenance. So I called this morning and they said I have to talk my landlord they can't tell me anything. So the GM just called me and said it was a legal issue because I don't own the property. So I asked him if they broke the law yesterday and he said the cops aren't going to come get me but your landlord could sue me. They should have replaced this yesterday. It will be 88 degrees today and we didn't sleep great last night when it was 79. You would probably get fired from Wawa treating a homeless non-customer like this. Folks there are way better AC companies out there. You may have a good experience with them but why take your chances. Have a blessed day. Stay cool. My response: Thank you for you professional response and saying you will improve communication I will move the review to a four. Thank you

Response from the owner:Bill, Thank you for taking the time to share your concerns. We understand how frustrating it can be to experience air conditioning issues, especially in Florida's heat, and we apologize for any frustration surrounding the communication of your service visit. We would like to clarify that when servicing rental properties, our responsibility is to communicate diagnoses, repair recommendations, and decisions regarding equipment directly with the property owner or authorized property manager. In this situation, our findings were communicated to the property owner, who is responsible for determining and authorizing the next steps. While we understand your desire to receive updates directly, we must respect the property owner's authority regarding decisions about their equipment. This is not intended to dismiss your concerns or the inconvenience you experienced. That being said, we recognize that our communication with you could have been handled better, and we will use your feedback to improve how we address similar situations in the future. At Kabran Air Conditioning & Heating, we take pride in serving the Space Coast and treating everyone we interact with respectfully, whether they are a property owner or a tenant. Thank you again for your feedback. Lou Capasso General Manager Kabran Air Conditioning & Heating

Melania Lavezzi

1 week ago

Dalton was on time, knowledgeable and friendly.

Response from the owner:Thank you, Melania! We appreciate your kind words about Dalton and are glad to hear he made a positive impression.

Write a Review

Photos 321-380-1601 Schedule Service

Photos
321-380-1601 Schedule Service